MSN is a collection of apps and Internet services provided by Microsoft that can be easily accessed from your system or mobile device as well. It allows people to watch breaking news, fetch emails, use apps related to weather, sports, etc and many more. It simply brings news and information from all around the globe just few clicks away from you. However, there are times when this web portal stops responding causing problems to the users who depend on this service to keep themselves updated about the latest news or receive their emails. There can be different reasons as to why this happens and subsequently different ways to fix them. This article provides the users basic troubleshooting to fix the MSN Not Responding problem.

Possible Reasons For MSN Not Working

There can be many reasons as to why you are facing the MSN not responding issue. It is important to know the proper reason for this as the troubleshooting of this issue depends on it. Below listed are some of the major reasons as to why MSN stopped responding suddenly on your device.

  • Some faulty module is causing the MSN to crash on your device.
  • Important updates are missing from your Windows.
  • Your mobile device does not fulfill the requirements necessary for supporting MSN.
  • The browser you are using to open MSN is not compatible.
  • There are some other issues with your browser such as outdated browser, problematic extensions, etc.
  • Some program running in the background is stopping MSN from loading properly.
  • You have blocked important plug-ins or cookies that are important for Loading MSN.
  • Your system is affected by virus that is not allowing you to open MSN.

Things You Can Do To Fix MSN Stopped Responding

MSN responding slowly can lead to miss out on important news, emails, etc and therefore it needs to be fixed as soon as possible. Various troubleshooting steps to fix MSN that is working slowing are discussed below. Follow these measures one by one to see if your problem gets fixed by any of these methods.

MSN not working on Chrome browser

Try the following measures to fix the MSN slow responding problem on your Google Chrome browser.

  1. Make sure that all the important updates are installed in your browser.
  2. Temporarily disable any plug-ins or extensions added to your browser that might be preventing loading of MSN.
  3. Try clearing cookies and caches from your Chrome browser and if required you can also delete browsing history.
  4. You can also restart your browser to see if this resolves the problem.
  5. Resetting the browser to its default can also help in fixing this issue.
  6. If nothing else is working and your MSN is still not working you can switch to a different browser.

The similar steps can also be followed to resolve the MSN slow responding on Internet Explorer/ Mozilla Firefox or any other browser as well.

MSN not responding on Windows

Certain ways are there through which the users can fix the slow responding of MSN on Windows. Check out some basic ways below.

  1. First of all, make sure that all the latest Windows updates have been installed in your system.
  2. Also, if you are using a mobile device application, all the system requirements must be fulfilled.
  3. Check for the module(s) that is leading to crashing of MSN and share them with the MSN technical experts who will fix them for you.
  4. Presence of virus can also have problematic effects on MSN causing it to crash or freeze. Run a system scan using a good antivirus program and once the threats are removed, try opening MSN.
  5. Try restarting the device you are using as it can sometimes also fix the issue automatically.

How to check what module is responsible for unresponsive MSN?

You can find the faulty module that is causing issue with working of MSN through the Event Viewer window. The steps for the same have been provided below.

  • Click on Start menu and in the search box type eventvwr.
  • Press enter and an Event Viewer Window will appear on the screen.
  • In the Event Viewer Window, open the Windows Logs from the left pane.
  • Select Applications and click on Filter Current Log at the right side.
  • Put a check on ERROR and change <All event IDs> to 1000.
  • Tap on the Ok button to open a list of events.
  • Look for at least 3 events from this list that shows msn.exe as Faulting Application Name.

System Requirements for MSN

MSN not responding can be a result of the system requirement not being fulfilled.  The system requirements must be checked before installing MSN app on your device. There are two types of system requirement- minimum without which MSN might not even open and recommended which helps in providing a better user experience and prevents issues like not opening, not responding etc. Both these requirements have been provided below.

  1. Minimum System Requirements

Your device must meet all minimum requirements to open MSN:

  • Operating System: Windows 8 Mobile
  • Architecture: x86, x64, ARM, ARM64
  1. Recommended System Requirements

Your device should meet these requirements for the best experience in using MSN:

  • Operating System: Windows 8 Mobile
  • Architecture: x86, x64, ARM, ARM64