Google provides the users some of the best services in the form of workspace, app store, classroom, meet, assistant and many, many more. The features and services of Google are highly appreciated for their user-friendliness and ease of access. With just one single account, all the services of Google can be enjoyed on your fingertips. However, while working with Google services, sometimes issues arise and the users face difficulty in signing in to their account. There can be multiple reasons for sign in error in Google such as lost password, forgotten username, trouble with 2-Step Verification, etc. These issues can occur irrespective of the device you are using to access Google account. Here, in this article, we are discussing the ways to fix Google sign in error on Android. If you are also facing the similar issue, keep reading to know how to resolve this.
Can’t sign in to Google Account on Android
If you are facing Google sign in error in Gmail, Google Drive, Google Play, etc in your Android, you must be getting any of the following issue:
- Forgot your password, username or the email address you use to sign in
- You get an error message.
- You are having trouble with 2-Step Verification.
- You use a Google Account through your work, school, or other group.
- You can’t sign in from a third-party service.
Depending on the error you are facing different troubleshoot measures can be applied to fix the issue.
- Forgot your password, username or the email address you use to sign in
To fix this issue, you will have to reset you password, username or email address, whichever is applicable. The steps for the same are discussed below.
Reset your password:
- Go to the official Google Account recovery page and enter your email address.
- Click on the ‘next’ button and tap the ‘Forgot password?’ link.
- Enter the last known password of your Google Account and click on ‘next’.
- Provide registered mobile number to receive a verification code.
- Enter the code received for successful verification of your account.
- Set a new password for your Gmail account.
Reset your username or the email address
- Go to the Google username recovery tool.
- Enter registered phone number or recovery email address for the account and the full name on the account.
- Confirm it’s your account by entering the code sent to that phone or recovery email address.
- A list of usernames will appear. Find the username related to your account.
- You get an error message.
Sometimes, when you are trying to gain access to your Google account, any of the following error messages gets displayed on the screen- Username or password is wrong, invalid, or unrecognized; Cookies are turned off and Account is suspended or disabled. Here how you can fix this:
Username or password is wrong, invalid, or unrecognized
- Make sure that there isn’t a typo in your username or password.
- Enter your full email address with the domain name.
- Make sure that caps lock is turned off.
- Your keyboard should be in the right language.
- Try refreshing your browser and try signing in again.
Cookies are turned off
- Simply turning on cookies can fix Google sign in error on Android in most cases.
- If you’re still getting this error message, try clearing browser’s cache and cookies.
- Try opening a new browser window and then attempt sign in.
- Change your browser’s privacy settings.
Account is suspended or disabled
For a suspended or disabled Google account, user can request access to it again. These are the steps for doing the same:
- Sign in to your Google Account and select Request Review.
- Follow the on-screen instructions to recover your account.
- Trouble with 2-Step Verification
When 2-Step Verification is turned on, users need to provide App Password to authorize each sign in attempt to access their account. In case you are facing issue with 2-Step Verification, make sure that you have entered it correctly.
If you are receiving codes by text message, make sure your operator support text message delivery. The delivery speed of incoming message also depends on the location and service provider. In case of slow delivery, using the phone call option is a better option. Use of Google Authenticator app is recommended for getting codes without any issue. If multiple codes are requested, only the newest one will work.
In case the issue persists, you can change the way you receive codes.
- Google sign in error on work, school, or other group
Google Accounts through work, schools, or other groups save cookies to offer best service. This allows users to sign in with only one Google account at one single time. If this is what is causing the issue, it can be fixed by adding accounts on your Google service login. In case you are experiencing infinite redirects, it can be fixed by clearing your cache and cookies.
- You can’t sign in from a third-party service
Either some or all service might get suspended while you are trying to access them through a third-party service, such as Outlook. This happens because Google might be unable to verify the identity of the person trying to sign in. An error message might be displayed or you may be blocked from signing in to your Google Account.
A general error that your sign-in was unsuccessful or message saying that your password and username are incorrect might be displayed even after entering all the information correctly. Below here are discussed few things you can try to fix this issue:
- Try signing in from a device or location that you commonly sign in from.
- If you’re trying to sign in through Google Account from an app, make sure you’re using the latest version.
- If you still can’t sign in from the site, app, or program, switch to a more secure service.
Question 1: What if I face issue while using Google app on my Android device?
Answer: Make sure you are using the latest version of Google app.
Question 2: Can I turn 2-Step Authentication if it is causing Google sign in error on Android?
Answer: Yes, but it is recommended to use 2-Step Authentication for security measures.
Question 3: Do I need to create different Google id for using different services?
Answer: No. All Google services can be enjoyed through one single id.