Fix Windows 10 and Xfinity Email Issues

Xfinity email is used by over a million users for carrying out the usual activity of sending/receiving emails. While the email works smoothly on all devices, there are times when due to certain reasons it starts creating trouble for the users. What happens when Xfinity stops responding in Windows 10? The situation can become annoying as it can affect your work.

Many Xfinity users encounter problems when they use the same in their Windows 10. Users often cannot log in into their Xfinity email account due to incorrect configuration or some server related issue. If these problems are not solved on time then they can directly affect your professional life. This article will present all such problems faced by the users and their solutions in a comprehensive way. Xfinity users will get to know the process on how to fix windows 10 and Xfinity email issues.

Different issues with Xfinity webmail in Windows 10

There are many issues that are flagged by the Xfinity users when they use Xfinity in Windows 10 laptop or PC. Here are some of the key issues encountered by them-

  • Windows 10 mail not syncing with Xfinity
  • Configuration issue in Windows 10 for Xfinity webmail
  • windows 10 Xfinity wifi issues
  • Cannot login into Xfinity webmail in Windows 10
  • Cannot send or receive emails in Xfinity webmail
  • Xfinity email not working in Windows 10
  • My Xfinity account keeps on freezing up
  • Xfinity webmail showing errors
  • Windows 10 stops responding when using Xfinity webmail

The issues stated above are just a handful among others. If these problems are not fixed soon then you cannot access your emails stored in the Xfinity email account. However, there is nothing that cannot fix these issues. You can easily resolve some of these issues all by yourself. But there are certain issues that might need extra help. This help can be reached through the Xfinity customer support where the agents provide you the complete resolution in a timely manner.

Solution for Xfinity email issues in Windows 10

Now it’s time to take a thorough look at the solutions of issues with Xfinity email in Windows 10. Follow the step by step procedure as mentioned below to get rid of the problem once and for all.

Xfinity webmail syncing problem with Windows 10

If you cannot sync Xfinity email with your Windows 10 computer, then you need to update the windows and follow the given steps-

  • Turn off the windows defender security center
  • Allow the mail app to pass through the windows firewall
  • Turn off the 3rd party security software preventing you from syncing your emails
  • Remove your Xfinity account and add it again.
  • Change the email configuration if needed
  • If you are getting an error “your account settings are out of date” then you need to ensure that the SSL security certificate is marked as checked in the advanced settings.

Configure Windows 10 mail for Xfinity email

Incorrect email configuration can lead to all sorts of problems in using that email. Similarly, if Xfinity is not configured correctly in your computer then it can cause sending/receiving errors among others. Here’s what you need to do to setup Xfinity email for Windows 10 mail-

  • Open Windows 10 mail and select the “choose an account” tab.
  • From there, you need to click on the “other account” option.
  • Enter the following information in the fields given-
    • Email address: Provide the Xfinity webmail address
    • Password: Enter the password you use to login into Xfinity email
  • Click on the “sign-in” button once the details are entered.
  • Provide your name in the corresponding field and hit the “sign-in” button.
  • You have now successfully configured Windows 10 mail for Xfinity. You can use the same to send and receive emails.

Problem in setting up Xfinity email in Windows 10

The Xfinity email set up in Windows 10 is quite simple. All you need to do is-

Add Xfinity Email to Windows 10
  • Update the system
  • Restart your computer and open the mail app in Windows 10.
  • Click on the “add account” button and go to the “advance settings” tab.
  • Choose the “internet mail” option.
  • Enter the following information-
    • Account name: Set this field to “my Xfinity email”
    • Name: Provide your name
    • Incoming email
    • Account type: IMAP4
    • Outgoing email
  • Place the checkmark across all the options that are displayed on your computer screen.
  • Click on the “sign-in” button and then click “done” to complete the setup.

Fix sending/receiving problem in Xfinity email

To resolve this problem, you need to follow the instructions mentioned below-

  • Check your internet connection
  • Check for the network outage in the area
  • Verify the sender/receiver’s email address
  • Delete the cache and cookies from the web browser
  • Check if you have crossed the daily limit for sending/receiving emails
  • Check the spam folder in your email
  • Try using a compatible web browser for signing up into Xfinity webmail

Xfinity stopped responding in Windows 10

There can be many reasons why Xfinity email stops working in Windows 10. There might be some configuration error or 3rd party software conflicting with Xfinity or some other reason. However, you can fix this issue by making sure that-

  • Check that the extensions and plugins are not creating the problem. If so, then remove those extensions and plugins from your web browser.
  • If there is a virus present in your PC then it can cause Xfinity not to work in Windows 10. Use your PC in safe mode to remove malicious virus and malware from your device.
  • Uninstall the 3rd party software that is conflicting with the working of Xfinity email.
  • In case the attachment size of the file you intend to send exceeds the limit then also your Xfinity can stop working. Make sure to compress the large files before sending them to the receiver.
  • Restart your device if Xfinity is not working in your Windows 10.

You may also contact Xfinity technical support for more help and troubleshooting to fix any problem with Xfinity email.

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