AT&T voicemail password allows users to protect their incoming voicemails from being received by anyone other than themselves. Although it is a nice feature to protect your privacy, forgetting the voicemail password can lock the users out of their own device, making it impossible to get their own messages. Luckily, there arefew simple ways to reset AT&T voicemail password. Depending on whether you are using wireless service, home phone or digital phone, there are certain set of procedures you can follow to reset voicemail password of AT&T. If you are also a victim of lost or forgotten AT&T voicemail password, check out this article to know how to resolve this issue.
Steps for AT&T voicemail password recovery
Without entering the correct voicemail password, AT&T users cannot receive their even their own voice messages.For AT&T voicemail passwordreset, just follow these simple steps in the given order to fix this issue. Before proceeding, make sure that you are in an AT&T wireless coverage area. If not, you won’t be able to create a new voicemail password.
- Visit AT&T account overview page and sign in to your AT&T account.
- Go to ‘My wireless’ option and scroll down to My Devices & add-ons.
- Now select the device for which you need to reset the password.
- Select ‘Manage my device’ and go to ‘Device options & settings’.
- Choose Reset voicemail password and follow the on-screen instructions.
- A temporary password will be sent on the registered number via text message.
- Using this temporary password, you can access your voicemail.
- Now change this temporary password to the password of your choice.
Reset voicemail password for AT&T home phone
To recover voicemail password for AT&T home phone, users will need to contact AT&T on their technical support number. They will help reset the mailbox password but all messages will be lost.
How to recoverAT&T Voicemail PIN?
AT&T voicemail PIN for digital phone is similar to voicemail password for wireless phone. This PIN consists of six digits and is important to access voicemail messages. This PIN is usually default and comprises the last 6-digits of AT&T account number. If you are using this default PIN you can search it from your account details but if you have changed it to personal PIN, which is recommended by the way, here’s how you can reset it.Make sure that you have your Authentication Code or you can’t recoverAT&T PIN.
- From your home phone, dial *98. If you are accessing your device from some other phone, dial your home number and press *.
- Enter whatever PIN you last recall setting for your phone and then press # when asked.
- After three failed attempts, you need to listen and follow the voicemail system prompts.
- You will then be asked to follow some instructions to reset the PIN.
- To reset the PIN, press 1 and enter the eight-digit authentication code you created during setup of your device.
- Re-enter the authentication code and create a new voicemail PIN for your phone.
Reset AT&T Voicemail PIN through AT&T account
AT&T also offers another way to reset your PIN and that is through your AT&T account. Here are the steps for the same.
- Login to your account and go to ‘myAT&T account overview’.
- Scroll over to ‘Voicemail’ and click on‘Check or manage voicemail’.
- Select Voicemail Settings and go to ‘General Preferences’/
- Click on Change PIN and enter the new PIN.
- Re-enter the new PIN for confirmation and click on‘Save’ to save the new password.
Ways to Reset AT&T PREPAID voicemail password
For AT&T PREPAID users, the steps for changing the voicemail password are certain different. If you are also AT&T PREPAID phone or prepaid Wireless Home Phone, follow these instructions to recover voicemail password. To create a new voicemail password for your AT&T PREPAID or Wireless Home Phone, ensure you are in an AT&T PREPAID coverage area.
- Give a call on the number 800 9019878 (611 from your AT&T PREPAID phone or connected home phone).
- Enter your 10-digit wireless number when asked and select ‘More’ option.
- Now select‘Change my voicemail password’ option and a Customer Service Representative will be assigned to you.
- The Representative will reset the voicemail password for you.
- Now login to your account and change this password to the password of your choice.
- You will only start receiving new voicemail messages after you create a new password.
Change a known voicemail password
In case you do know your AT&T password but still wish to change it for security reasons, you can do so be calling the voicemail system. You must enter your current voicemail password before you can change it. The steps for the same are discussed below.
- Pick up your AT&T wireless phone, press and hold 1. For AT&T Wireless Home Phone, simply dial 1.
- Enter your voicemail password when asked
- Your new voice messages might start popping. To skip to the Main Menu, press *.
- Press 4 in the Main Menu for Personal Options.
- Now, press 2 for Administrative Options and then press 1 to get the Password Options.
- For Change Password option, press 1 again and follow the instructions to change the password.
- Press the # key to save the new password and then end the call.
Turn voicemail password on or off
Now that you know how to rest or change AT&T voicemail password, let us see how to enable and disable the voicemail password. For this, you need to call the voicemail system.
- Pick up your AT&T wireless phone, press and hold 1. For AT&T Wireless Home Phone, simply dial 1.
- Enter your voicemail password when asked
- Your new voice messages might start popping. To skip to the Main Menu, press *.
- Press 4 in the Main Menu for Personal Options.
- Now, press 2 for Administrative Options and then press 1 to get the Password Options.
- For Turn Password On or Off option, press 2and follow the instructions.